AI Chatbot Development

AI chatbots that know
your business,
not just the internet.

Most chatbots answer from the model's general knowledge and invent the specifics. We build the other kind: custom AI assistants grounded in your own data, built on leading models including Claude, delivered fixed-price and owned outright.

Platforms and marketplaces we have built and worked on
Loopasellyourboat.ioKompiPaybusesforsale.com
What we build

Grounded AI assistants,
built as real software.

An AI chatbot is only useful if it answers accurately about your business. That comes from grounding, not from a bigger model.

01

Grounded in your data

Retrieval over your real content, so answers reflect your business, not the model's guesses.

02

Built on the right model

Leading production models, including Claude, chosen for the use case rather than by default.

03

Real engineering

A production stack and retrieval layer, not a no-code widget you rent forever.

04

Fixed price

You know the number before we start. No hourly meter, inference passed through at cost.

05

Owned by you

The full codebase and AI configuration, handed over. No licensing, no lock-in.

The core idea

A useful chatbot is a grounded chatbot

The single thing that separates an AI chatbot worth having from one that damages trust is grounding. A generic assistant answers from the model's general training and will state things about your prices, policies, or products with total confidence and no basis. In a customer-facing setting that is not a quirk, it is a liability.

We build assistants that retrieve from your real data using retrieval-augmented generation, so every answer is anchored to your actual content. The model handles language; your data decides the facts. That is the difference between a helpful assistant and an expensive way to give wrong answers.

It is also why the choice of model matters less than most people assume. A strong model grounded in good data beats a stronger model guessing every time.

What it can be

Support, internal knowledge, or a product feature

AI chatbots earn their place in a few clear shapes: customer-facing support that answers from your real documentation, internal assistants that let a team query scattered knowledge in plain language, and in-product features that make a large catalogue or dataset searchable conversationally.

We help you decide which of these is actually worth building, and which is a distraction. The strongest use cases share a trait: a real body of data the assistant can be grounded in, and a genuine cost to people not getting quick, accurate answers from it.

The build

Production stack, fixed price, owned outright

We build on a modern production stack with a proper retrieval layer, deployed properly, using leading models including Claude. It is the same foundation we build our own products on, chosen because it is genuinely good rather than because it is cheap or trendy.

We work to a fixed price: from 16,000 GBP for a focused assistant grounded in your data, from 30,000 GBP for a larger build with multiple sources, integrations, and workflows. AI inference is passed through to you at cost, never marked up.

And you own all of it: the full codebase, the infrastructure, and the AI configuration, handed over on delivery. No licensing, no lock-in, no platform you keep paying to keep your assistant alive.

Proof

We build real AI products, including our own

Recent work includes Loopa, sellyourboat.io, busesforsale.com, and KompiPay. We build and run our own products, so we have made the real AI decisions with our own money on the line.

Claude
and other leading models
RAG
grounded in your data
Fixed
price, from £16,000
Yours
full code ownership
Pricing

Fixed price, scoped to the assistant

A defined price for a defined build. You know the number before we start.

AI Chatbot MVP
from £16,000

A focused assistant grounded in your data, with the core conversation and retrieval that make it genuinely useful.

Extensive Build
from £30,000

A larger assistant with multiple data sources, integrations, and workflows, built to scale.

Embedded Partner
from £8,000 /mo

Ongoing senior involvement once it is live: tuning retrieval, expanding sources, and evolving the assistant over time.

FAQ

Questions people ask

The design and engineering of a custom conversational assistant that answers questions and completes tasks using a large language model, grounded in your own data. Done properly it is not a generic bot on a website — it retrieves from your real content and systems, so answers are accurate and specific to your business, and it is built as software you own.

From £16,000 for a focused chatbot grounded in your data, and from £30,000 for a larger build with multiple sources, integrations, and workflows. Both fixed price, and you own the full codebase. AI inference is passed through at cost.

Grounding. A generic chatbot answers from the model's general knowledge and will confidently invent details about your business. A properly built one uses retrieval-augmented generation over your real data, so every answer reflects your actual content. In any serious use case, an ungrounded bot is a liability, not a feature.

Around eight weeks for a focused assistant, eight to ten for a larger build. We scope the use case and data sources first, build the retrieval layer and conversation flow, then test against real questions before launch.

Leading production models, including Claude, chosen for the specific use case rather than by default. The model is one component; the value is in grounding it in your data and engineering it as reliable software. We build our own products on the same stack.

Completely. The full codebase, infrastructure, and AI configuration are handed over on delivery. No licensing, no lock-in, no platform you keep paying. Yours to run, change, and scale, with us or any team you choose.

Build an AI assistant
that actually knows your business.

Tell us the use case and where your data lives. We will scope it, price it, and build it as grounded, production software that is yours.